Warranty
Last updated: September 11, 2026
Parts warranty ≠ parts-and-labor warranty
If a part fails due to a manufacturer defect before its warranty period ends, the manufacturer replaces the part itself at no charge.
Removing the failed part and installing its replacement is a new repair visit — labor for that visit is charged, the same as any other service call.
Two different warranties, two different things
When we install a part — a battery, an alternator, brake pads, a starter — that part is usually backed by its own manufacturer's warranty, separate from anything we offer. That manufacturer warranty covers the part itself against defects. It does not automatically cover the labor to remove and reinstall it.
If a part fails within its warranty period
If a part we installed fails because of a manufacturing defect before its warranty period ends, the manufacturer will replace the part at no cost. Installing that replacement, however, is a new repair visit — our technician has to come back out, remove the failed part, and install the new one. That labor is billed the same as any other service call, because the part failing wasn't a mistake in how we installed it.
What's different if it's our mistake
If a part fails because of how we installed it — not a manufacturer defect — that's covered by our own workmanship warranty, parts and labor, at no cost to you. The distinction is simple: a manufacturer defect is on the manufacturer; an installation error is on us.
Not sure which applies to your situation?
Call us or reach out through Contact before you book a follow-up visit — we'll look at what failed and explain exactly what's covered and what isn't before any work starts.